FAQ

FAQs: Products

What is blue light?

Blue light is part of the spectrum of light that the human eye can see.

Visible light consists of a spectrum of light rays (or waves), each with its own colour, energy level and size.

The smaller the size of the wave, the higher it is in energy, and thus, the more harmful it can be to your eyes when exposed to it because short waves penetrate deeper into your eyes, reaching the light-sensitive retina at the back of your eyes.

Blue light is the visible light with the highest energy in the entire spectrum of colour and can be found in the sun, lightbulbs, LED lights and electronic screens.

You can read more about blue light HERE.

How do Glamour Glasses compare to other blue light glasses?

Glamour Glasses are designed in-house in Australia with women in mind. This is the reason our unique designs are not found anywhere else.

Additionally, we have partnered with top optical manufacturers to offer you premium quality eyewear. Our glasses have anti-blue light coating, anti-scratch coating and are made of high-quality acetate. 

Do you offer prescription glasses?

Yes. All our prescription glasses also come with blue light protection at no additional cost. Click here to find our prescription collection.

We accept single vision (distance or reading) and multifocal.

Please have your own prescription handy prior to ordering the glasses.

If you have any questions in the process, please email us at info@glamourglasses.com.au

Do you offer off-the-shelve reading glasses?

Not yet! All our prescription glasses are made to order with your own unique prescription. 

If you know your requirements without a physical prescription, please add them in your order. 

We require the following information:

1. Strength (+ or -)

2. Pupillary Distance (PD)

Click here to find our prescription collection.

*Glamour Glasses is not responsible for producing prescription glasses based on incorrect measurements.

If you have any questions in the process, please email us at info@glamourglasses.com.au

FAQs: Shipping and Returns

When will I receive my order?

An order confirmation is sent upon completing your purchase to acknowledge payment was successful.

You will receive another notification e-mail including your tracking number once your order has been shipped.

Please note that it might take up to 48 hours until your tracking link becomes active.

Please visit our Shipping Info page to see what the estimated shipping times to your country are.

I have not received an order confirmation

Before contacting customer support, ensure you check:

1. Junk or Spam inbox of your email account.

2. Check the email used is correct.

If you still can’t find the email, please contact us and we will assist you.

Can I get a refund or exchange if I don't suit the glasses?

Yes, of course! You have 100 days to change your mind!

Please check our refund policy HERE.